sales

5 things you should be tracking in your business

Last week, our focus was on the importance of tracking your email marketing efforts and we learned 3 Key things you should be tracking with your email marketing. This week our focus word will be TRACK. Tracking allows you to ain a better understanding of what ‘s going on in your business. Today, we will discuss. You may watch the video and/or read the summary below to learn 5 key things you should be tracking in your business.

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Posted by Nadine Mullings  |  Comments Off on 5 things you should be tracking in your business  |  in Blog, Business, Business Planning, Marketing, Social Media, Tools, Track

How You Serve, Determines How Your Business Grows

How You Serve, Determines How Your Business Grows

As a service-based entrepreneur or business owner, there are many things that contribute to the growth of your business including sales and marketing, but how you serve can make the biggest impact to your bottom line.

In this video and blog post I share how you can serve 4 specific groups and how it will help to grow your business.  Be sure to unmute the video in order to hear the audio.

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Posted by Nadine Mullings  |  Comments Off on How You Serve, Determines How Your Business Grows  |  in Serve

How to turn your website into a lead-generating machine

How to turn your website into a lead-generating machine

Your website is your hub online, the place where you house all of your amazing content and where people go to learn more about you, but did you know that your website could also be a lead-generating machine for your business?

In this blog post and video, I share the ONE strategy you can use to turn your website into a client-getting machine.  Be sure to press un-mute to watch and hear the video, or read the post below:

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Posted by Nadine Mullings  |  Comments Off on How to turn your website into a lead-generating machine  |  in Blog

What’s the difference between an ESP and a CRM?

What's the difference between an ESP and a CRM

As a business owner or entrepreneur, you probably know the importance of having key systems in your business.  Systems that help to make your business more effective and efficient.

Two key systems that can help with the communication efforts for the customers and potential customers of your business, are an Email Service Provider (ESP) and a Customer Relationship Management (CRM) system, but people often confuse the two systems.

They are different tools that accomplish different tasks.  One system helps with your marketing effort and the other helps with your sales effort.  However, you do have software that offer the features of both an ESP and a CRM, but let’s take a look at each one individually.

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Posted by Nadine Mullings  |  Comments Off on What’s the difference between an ESP and a CRM?  |  in Email Marketing

Do You Have a Business M.A.P.?

Do you have a business MAP?Do you have a business M.A.P.?  Wondering what a business M.A.P. is, and why you would need one?

It’s a Marketing Action Plan (M.A.P.), and you need one in order to take your business from one place to the next.

When you need to go somewhere, and you are not sure how to get there, you need directions.  You can use a map to get the directions, now a days that map is within your GPS either in your smartphone or in your car.  Well just like the map in your GPS, you need a M.A.P. for your business that is designed to take your business from point A to point B.  The destination may be different for each business, but the need to have a plan and take action is always necessary to get your business from point A to point B.

Similar to when you are following the directions in your GPS, you may at times need to make a u-turn or change routes, but the overall map in the GPS is there to guide you and get you to your final destination.  In fact, after we have made several miss steps or u-turns we love when we hear the words, “you have reached your destination“.  With a business MAP, you may not hear a GPS system say, “you have reached your destination”, but you know you have reached your destination when you achieve the business goal that you set out to achieve.

For example, if your business goal is to increase your sales by 20%, you need to create a M.A.P. on how to get there.  Instead of turns on highways and streets, the M.A.P. includes turns you can make in your marketing activity that can help you to reach your destination, so in the case of increasing sales, a M.A.P. could look something like this:

Point A-  Sales are 50 units a month

Step 1-  Increase leads by doing the following actions:

a.  Attending more networking events

b.  Placing ads on Social Media

c.  Creating an email campaign

d.  Creating an AdWord campaign

Step 2-  Increase referrals by doing the following actions:

a.  Joining a referral networking group

b.  Looking for referral partners

c.  Creating a referral partner program

d.  Having a referral incentive

Step 3-  Increase sales conversations by doing the following actions:

a.  Having monthly webinars

b.  Having monthly teleseminars

c.  Having monthly in-person events

d.  Having more one-on-one meetings with prospects

Step 4-  Increase your conversion rate by doing the following actions:

a.  Creating sales pages with good  content and strong calls to actions

b.  Creating emails with good content and strong call to actions

c.  Creating  videos with good content and strong call to actions

d.  Adding testimonials to your website and sales pages

Point B-  Measure the increase in sales

So as you can see the action that you take in your marketing action plan will determine the outcome of the destination of your business.  You can create a plan for each business goal that you have and make adjustments to the actions when necessary.

Have you created your business M.A.P.?  If so, what marketing activities do you include in order to reach your goals?

Posted by Nadine Mullings  |  Comments Off on Do You Have a Business M.A.P.?  |  in Business, Business Planning, Marketing, Small Business

The Four Seasons in Business: What Season is Your Business In?

As most of us know there tends to be times in our business when we are super busy, and times in our business when we are not as busy.  I feel business goes in seasons.  Much like the quarterly weather seasons we experience, the business seasons are necessary for us to go through and appreciate.
  • Season 1 (Winter)-  This is the time when business is kind of “cold”.  We are not getting a lot of business, but we have enough business to keep us a float. We can use this time to make plans and work on building up our network.  Business plans are at the heart of our business and when things are slow we should review our plans, update our results, and plan on ways to improve.  Our networks also tend to be the source of our new business, so building our networks in the “cold” season will help us to get more business for our other seasons.
  • Season 2 (Spring)–  This is when we start to see the fruits of our labor.  We start to get phone calls from people who are interested in our business.  More people are interested in joining our team or partnering with us.  During this season we can say “Business is good”  because we are seeing results.  The goal in this season is to provide excellent customer service and exceed your customer’s expectation.  When we exceed our customer’s expectations and keep our customers happy, it will lead to referral business, which is one of the main ways to help grow your business.
  • Season 3 (Summer)–  This is the time when things are more relaxed and comfortable for your business.  You are getting a steady stream of business, but you are not overwhelmed.  This season is the ideal time to think about creating new products and services that you can offer your clients to enhance your business.  People always like new things, so it is important to consistently offer new products and services in your business.  This season is a great time to offer new products and services because you are able to manage your work load.
  • Season 4 (Autumn)-   During this season your business may experience a slight decrease as you are getting close to the “cold” season.  Don’t be alarmed, now is a great time to amp up the advertising and promotion of your business.  More advertising and promotion of your business during this season will help increase your sales volume due to the natural decline in sales volume you  may be in experiencing.  This season is also a great time to be sure to plant your seeds (follow-up phone calls, presentations, networking, etc.) so you can have a fruitful Spring!

Each season my vary in length and time, but most businesses experience all 4 seasons at some point in the life of their business.  The key is to stay focused and realize nothing lasts forever.

Posted by Nadine Mullings  |  Comments Off on The Four Seasons in Business: What Season is Your Business In?  |  in Business, Business Development, Business Planning